Step 1 — Get in Touch & Share Your Port Call

Every port call starts with a single message or call to our 24/7 operations desk. You share the essentials — vessel name, flag, port, ETA, crew list and the services you need — and we confirm requirements, flag any documentation gaps and outline next steps quickly. One point of contact, no call centres, no hand-offs.

Contact us with your vessel details and requirements. We respond promptly, usually within two hours.

You send vessel details, ETA and crew list by email, phone or the enquiry form

Our operations desk confirms receipt and reviews your requirements

We check visa, permit and documentation requirements for your crew nationalities

Any documentation gaps are flagged immediately with clear guidance

A dedicated account handler is assigned to your port call

Vessel name, flag, IMO number and port of call

Estimated time of arrival (ETA) and expected duration of stay

Crew list with nationalities and passport details

Scope of services required — crew change, visas, transport, supplies, or a combination

Any previous Nigerian port call history or pending regulatory matters

Prompt confirmation of receipt — usually within two hours

Requirements checklist tailored to your crew and vessel

Clear outline of next steps and documentation needed from you

Frequently Asked Questions

How fast do you respond to a new enquiry?

Our operations desk responds promptly, usually within two hours — around the clock, including weekends and public holidays.

Can you handle short-notice crew changes?

Yes. Short-notice calls are common in Nigerian waters. The earlier you share the crew list and passport copies, the faster we can confirm visa and logistics feasibility.

Which ports do you cover?

All major Nigerian ports: Lagos (Apapa and Tin Can Island), Warri, Port Harcourt, Onne, Calabar, Bonny and Brass.