Step 2 — We Plan & Build Your Service Scope

Once we understand your port call, our planners build a detailed service plan: visa strategy for each crew nationality, shore-pass and customs pre-filing, transport routing, accommodation and a timeline anchored to your vessel's ETA. Everything is documented in a clear scope of work — no hidden items, no surprises.

Our team builds a detailed service plan and scope of work — clear, fully documented, no surprises.

Visa strategy confirmed per crew nationality — TWP, Business Visa on Arrival or e-visa

Shore passes and customs formalities pre-filed with the relevant authorities

Transport routing planned, including escorted movement where required

Accommodation options shortlisted near the port or airport

A written scope of work and timeline issued for your approval

Passport copies and passport photographs for travelling crew

Vessel particulars and voyage details

Confirmed sign-on and sign-off dates

Any specific security, medical or dietary requirements for crew

Documented service plan and scope of work

Visa and documentation matrix per crew member

Port-call timeline anchored to your ETA

Single point of contact for approvals and changes

Frequently Asked Questions

Do you handle visas for all nationalities?

We process TWP and Business Visa on Arrival applications for eligible nationalities and advise on alternatives where an embassy visa is required. Eligibility is confirmed during planning.

Can the plan change after approval?

Yes — vessel schedules change constantly. Your account handler adjusts the plan and re-confirms arrangements as your ETA firms up.