Step 3 — We Execute On the Ground

When your vessel arrives, our field teams are already in position. We receive crew at the airport, assist with immigration formalities, run assisted transfers between airport, hotel and vessel, and coordinate sign-on and sign-off with immigration — all tracked and reported to you in real time.

Our ops team coordinates visas, transfers, supplies and crew changes around the clock, keeping you informed at every step.

Airport meet & greet with airside arrival-gate protocol where permitted

Immigration assistance for arriving and departing crew

Assisted transfers — airport, hotel, port and vessel — with security escort where required

Sign-on/off formalities coordinated with the Nigeria Immigration Service

Shore passes finalised as your vessel berths

Live status updates to your operations team throughout

Final confirmed flight details for travelling crew

Berthing confirmation from your port agent (if separate)

Any last-minute crew changes communicated as early as possible

Crew received, transferred and signed on/off as planned

Real-time status updates at each milestone

On-ground issue resolution through our port network

Frequently Asked Questions

Is the armed police escort standard?

Escort arrangements depend on route, timing and risk assessment. Corporate clients receive a first airport immigration meet & greet including armed police escort free under our risk-free offers.

What happens if a flight is delayed?

Our airport team tracks flights and adjusts transfer and accommodation arrangements automatically — you are updated, not surprised.